Geoffrey Moffett

September 26, 2023

Choose Written Clarity Over Casual Chats: Rethinking How We Communicate Important Decisions.

Have you ever joined a meeting to deliberate a significant choice only to emerge feeling more uncertain than when you came? If so, you are not by yourself. For in-depth discussions, especially those involving crucial problems or important decisions, the conventional method of face-to-face meetings or informal talks frequently proves unsuccessful.


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The Failure of Informal Conversations

Chatting can result in diluted and disconnected talks, despite the fact that it may appear like a quick and simple approach to discuss issues. The likelihood that you'll overlook important details during the commotion of a hallway or coffee break discussion of a vital company strategy is considerable.

Casual conversations also lack organisation and record. Participants are more likely to misinterpret information or forget important details in the absence of a visual aid or written record. For instance, a brief chat feature request may have been misunderstood by a developer, resulting in weeks of lost work.

The Influence of Written Expression

Written communication, on the other hand, offers precision, organisation, and a concrete record of the dialogue. Everyone engaged gets the chance to process the information, ponder, and reply thoughtfully when discussions are documented in writing. Additionally, written communication makes sure that everyone's voice is heard rather than just the ones that speak out the most or the most frequently in meetings.

Think of a situation where a group must select a new marketing plan. Ideas might get lost in the din if this topic were held in a meeting, and the most reserved team members might not have an opportunity to express themselves. However, if the same discussion is carried out through thorough written communication, any team member can effectively contribute. They can carefully consider their ideas, make persuasive arguments, and even provide evidence or references to support their recommendations.

Writing Communication Before Brief Discussions

The next time you need to make a crucial choice, think about prioritising thorough written communication over brief interactions. Not only will you make sure that every viewpoint is taken into account, but you'll also have a transparent record of the decision-making process to look back on in the future.

Remember that when making significant decisions, meetings should be your final option. Instead, use a well-written email, thorough report, or thorough proposal. You can make decisions that promote success by doing this in a more informed, inclusive, and efficient manner.



About Geoffrey Moffett

Hey!  I'm Geoffrey and right now 110% of my time is focused on building Triovia, a digital and social media marketing education company.  

In this small part of the internet I blog about thoughts, stories and ideas.